Web Sites and Contact Information

For US bargaining employees, retirees, former employees and others.

ITW Benefit Service Center
Online Benefits Administration and Personal Health Assessment
  • Review your benefits and covered dependents
  • Health Care and Dependent Care Flexible Spending Accounts
  • New Hire Enrollment for Health and Welfare benefits
  • Benefit or dependent changes due to life events such as marriage, birth, death, divorce
Click here 1-866-416-4931
ITW Medical Plan
BlueCross BlueShield of Illinois
(claims administrator)
http://www.bcbsil.com/itw 1-800-325-0320
BlueCross BlueShield Providers
(to find participating doctors & hospitals)
http://www.bcbsil.com/itw 1-800-810-BLUE(2583)
BlueCross BlueShield Nurseline 24/7 http://www.bcbsil.com/itw 1-800-299-0274
Caremark
(ITW Managed Prescription Drug Program)
http://www.caremark.com 1-888-437-4926
Wellness Program through StayWell Health
(Health coach and online wellness services/resources)
https://itw.online.staywell.com 1-866-543-2053
Employee Assistance Program EAP Website
ITW Dental Plan
MetLife
(claims administrator)
http://www.metlife.com/mybenefits 1-800-942-0854
MetLife Providers
(to find participating dentists)
http://www.metlife.com/mybenefits 1-800-474-7371
ITW Notice of Privacy Practices
Privacy Practices of ITW Medical, Dental and Flexible Spending Account Plans View ITW Notice of Privacy Practices  
ITW Retirement Plans
401(k) Retirement Plan https://itw.empower-retirement.com 1-866-489-2468
Option 3, and then Option 1
Pension Plan https://itwretirementprograms.ehr.com 1-866-489-2468
Option 3, and then Option 2
Payroll
Payroll April, 2009 Go to Payroll Self Service April, 2009
Payroll Prior to April, 2009 Go to Payroll Self-Service 2006 April, 2009
Community Relations
United Way
eWay - Online Pledge Tool
Click here
3-for-1 Matching Gift Program
(eligibility requirements are active, North American and regular full-time employees)
Matching Gift Program
3-for-1 Matching Gift Application Form
ITW Foundation Volunteer Program
(eligibility requirements are active, North American and regular full-time employees)
ITW Foundation Volunteer Program
ITW Foundation Volunteer Application Form
Employee Discount Program
Appliances Information Sheet
(Contact HR for additional information)
Employment Verification
Verification of Employment and Income https://www.verifyjob.com
Please click here for instructions.
1-800-800-4857
Other ITW
ITW Global Web Site http://www.itw.com
ITW LCEC (Statement of Principles) https://www.itwlegal.com/Login.aspx
ITW Sourcing http://www.itwsourcing.com
ITW Travel & Expense http://www.itwtravelcenter.com
ITW Online Travel Booking (Non Concur Users)
http://www.itwtravelexpense.com
ITW Travel & Expense (Concur Travel & Expense)
1-800-845-6089 press #6
BCU Credit Union http://www.bcu.org/itw.htm
Retiree Health Care Contribution Account
Empyrean Benefit Solutions
(monthly billing and claims administrator for retirees)
1-866-416-4931
Medicare
Medicare http://www.medicare.gov 1-800-MEDICARE (1-800-633-4227)